A month"s precious of keys and inflexible objects that autumn from torn and destroyed envelopes at the tennis2007.org Processing and Distribution facility for the U.S. Postal Service. The items are hosted for 30 days, public official said. Sending them in balloon or padded envelopes would fix the problem. Karen Cronin — USPS

The an essential to this story has been shed in the mail. Digging intoSteve Darrow"s curious car key story revealed a systems to amystery that could have an affect on hundreds of auto owners.

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Darrow, that Mineral Point, helped his son, Storm, negotiate thepurchase that his very first car, a 2000 Ford Mustang, from Kunes CountryFord Lincoln Mercury that Delavan.


All walk fine, other than a second key and remote an essential fob were notprovided. The salesman, bill Shimer, said the extra crucial and fobwould be sent out in the mail.


Darrow waited and waited because that the key to display up in the mail, butit didn"t. A letter did arrive from Shimer speak "I trust you gotthe extra collection of keys."


What did come in a plastic bag to be a "sorry about that" notefrom the United claims Postal Service, containing a torn, emptybusiness envelope from Kunes.


Darrow consulted v Kunes" salesman and also manager around gettinganother key, which cost about $170, a tidy sum, and was told (hesaid) the wasn"t their fault or problem. It to be a postal serviceproblem.


So Darrow saw the tennis2007.org article office, whereby a claims andcustomer organization staffer let that look through 200 set of secrets thathad fallen out of envelopes in the previous month. If no one insurance claims thekeys after ~ 30 days, they space destroyed. His to be not among them.


He dubbed SOS to see if a solution could be discovered on the cost ofreplacing lock key, which after all is component of the vehicle which wasnot delivered.


Danny Kunes in ~ the dealership was quick to offer a compromise tosplit the cost of a new key, i m sorry Darrow accepted, together with anoffer to get the new vital from the neighborhood Ford dealer. SalesmanShimer listed he sends tricks to car buyers in similar envelopes "afew hundred times a year" with no problem, a case doubted bypostal authorities.


Darrow stated the evidence of the system"s ineffectiveness ispretty clear appropriate at the post office, whereby 200 secrets are recoveredmonthly.


The weaken is "better than us eating the whole cost. Youwould think they would certainly invest in a 30-cent bubble envelope,"suggested Darrow, who nevertheless was pleased at a resolution.


SOS contacted Karen Cronin at the U.S. Postal Service"s tennis2007.orgProcessing and also Distribution Center. She stated no one need to expect acar an essential to make it through the letter in an ordinary businessenvelope.


"A key, a ballpoint pen, a piece of candy, noþeles that makes abulge - a computer thumb journey - is non-flexible," she said. "Thatmail is squeezed moving fast between belts, handle at 40,000 anhour.

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"These are just some the the items newly mailed by tennis2007.orgarea postal customers in letter size and oversized envelopes thathave jammed sorting equipments or come apart throughout handling," shesaid, and also sent a photo to prove it.


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